Terms and Conditions
Supply Chain Education s.r.o.
Total price is individually set for specific course and number of students. The price is excluding VAT.
Invoicing and payment
Based on confirmed Order Supply Chain Education s.r.o. issues an invoice. Due date is set as 30 days from date of issuance. The invoice and payment will be issued in EUR currency.
If company or customer decides to cancel his or her attendance at the course Supply Chain Education s.r.o. will apply following cancellation policy:
|Cancellation before Order confirmation
|Without cancellation fee
|Cancellation after Order confirmation but earlier than 60 days before the course beginning
|Cancellation fee 30 % of total price
|Cancellation after Order confirmation but earlier than 30 days before the course beginning
|Cancellation fee 60 % of total price
|Cancellation after Order confirmation but later than 30 days before the course beginning
|Cancellation fee 90 % of total price
|Cancellation after Order confirmation but later than 10 days before the course beginning or during the lectures
|Cancellation fee 100 % of total price
Change of the timing
If an individual student of an open class is forced to change the timing of the whole course, Supply Chain Education s.r.o. will try to offer him/her new dates. At the same time there is a risk of additional costs that Supply Chain Education s.r.o. may ask to pay out. The student will have time period of maximum 1 year from original date to finish the course otherwise it is taken as late cancellation with cancellation fee of 100 % of total price.
In case of student’s absence at the course, the lectures are not substituted by Supply Chain Education s.r.o. A student can try to agree on substitution/postponement of missed lectures to the next lectures that will run in the future. This possibility is not guaranteed and may cause additional costs.
If the company need to change the timing of the whole course it is possible to do without any additional cost if the number of student remain the same and the change will be set 15 working day before the original date of the first lecture. Otherwise there will be additional cost based on current situation.
Credits for the final exam
If customer purchases an exam credit to complete certification, Supply Chain Education s.r.o. will provide that credit on request after finishing the lectures. The latest date for issuance is 3 months after the last lecture. The credit will be provided automatically after this time.
The credit validity is 6 months from date of issuance. The credit after issuance is not possible to cancel and it must be used. Otherwise it is lost without any compensation.
The company agrees to send Supply Chain Education s.r.o., feedback about the course and its benefits and agrees to display a company logo and feedback on the website of Supply Chain Education s.r.o..